Channels

Web chat and design editor

Customise the chat bubble: colours, position, welcome message, avatar and language.

This page is being written.

This page will cover:

  • The Widget page and its live preview.
  • Accent colour, position and launcher label; theme editor overrides on Shopify.
  • Welcome message, including by visitor country.
  • Proactive messages and language settings.

Test your agent

Try real shopper questions in the Playground and test chat before you go live.

WhatsApp

Connect WhatsApp so your agent answers customers there. Needs Meta approval.