AI training

Test your agent

Try real shopper questions in the Playground and test chat before you go live.

This page is being written.

This page will cover:

  • Test chat versus Playground.
  • Reading the trace: what the agent looked up and why.
  • Testing in Arabic and other languages.
  • Going live when you are happy.

Actions and approvals

Let the agent cancel, edit, discount or refund orders, with verification and your approval where needed.

Web chat and design editor

Customise the chat bubble: colours, position, welcome message, avatar and language.