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What counts as an AI reply

Understand which messages use your included AI replies.

This page is being written.

This page will cover:

  • AI replies sent to shoppers count.
  • Not counted: human replies, drafts, broadcasts and AI search answers.
  • Where to see usage.
  • What happens when you run out.
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Chat on the checkout page

Show the chat on your checkout pages.

Contact support

How to reach the Handychat team.