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Welcome message by countryArabic and right-to-left supportAdding multiple pages to your knowledge baseWhat the conversation icons meanCollecting phone numbersChat on the checkout pageWhat counts as an AI replyContact support
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Chat on the checkout page

Show the chat on your checkout pages.

This page is being written.

This page will cover:

  • Verify before writing: there is no checkout extension in the app, only the theme app embed.
  • Any website: script placement.
  • Why you might not want it there.
  • Related: thank-you page.
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Collecting phone numbers

Ask shoppers for a phone number in the chat.

What counts as an AI reply

Understand which messages use your included AI replies.