Install

Purchase tracking and customer identification

Tell Handychat who is chatting and which orders they place so revenue and order lookups work on non-Shopify sites.

This page is being written.

This page will cover:

  • Why it matters: verified purchases feed revenue attribution; unsigned ones show as unverified and are excluded from ROI.
  • Identify the logged-in customer with window.Handychat.identify.
  • Report orders with window.Handychat.trackPurchase, signed on your server.
  • Where to see tracked events in the dashboard (Install page, tracking section).