Install

Cloudflare and firewalls

Allow the Handychat crawler through Cloudflare and other firewalls so it can read your website.

This page is being written.

This page will cover:

  • Symptom: knowledge sync fails or returns 403 errors.
  • What the crawler respects: robots.txt and your sitemap.
  • How to allow it in Cloudflare (and what to ask your host about other firewalls).
  • Alternatives if you cannot allow it: upload files or a product feed.

Chat bubble not showing

Fix the most common reasons the Handychat chat bubble does not appear on your site.

Conversations

Read every shopper conversation across channels, with filters, search and the AI's reasoning.